Why Did We Call?

We Specialise in returning Lost and Unclaimed Money to rightful owners and have tracked money held by a holding authority to either your business, you, a family member or someone you might know.  We ask for your help in locating the owner and hope you will call us back so we can ask.

 

 Search tools

https://www.asic.gov.au/for-consumers/unclaimed-money/

https://moneysmart.gov.au/find-unclaimed-money 

 

Bank accounts are now held for 7 years but in 2013 accounts were held for only 3 years leading to a large amount of unclaimed money.  Holding authorities are motivated to keep the funds and may move the money to general (usable) funds if not claimed. Article link:

https://www.smh.com.au/business/unclaimed-accounts-windfall-20131006-2v29o.htm

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Resources

Resources

Total Unclaimed Money 2025

Unclaimed superannuation

  • Total: Almost $19 billion is lost or unclaimed.
  • Held by ATO: The ATO holds over $17.8 billion for members who have become uncontactable.
  • Held by Funds: An additional $10.1 billion is still held by super funds.
  • Number of accounts: This is held across over 7 million accounts. 
Other unclaimed money
    • Total: Approximately $2.3 billion is held by ASIC.
    • Sources: This includes funds from bank accounts, life insurance policies, and shares.
  • Timeframe: Money is typically sent to ASIC if it has been unclaimed for seven years. 
  • Other sources: There are also unknown amounts of unclaimed money held by state and territory bodies. 

    Can I request the money myself?

    Yes you can, though it is a complex process. Sadly 97% of the funds are never returned because of difficulty of the process.

    All state and territories in Australia have their own laws and agencies for managing the funds. The process is not uniform, the search tools paired with AI have made the system more complex and very restrictive with tight parameters for searching and paired with the database typographical errors it is hard. 

    Can I Verify Government Refunds and Agent Authenticity?

    YES, We are members of LAUMA: Lost And Unclaimed Money Association. www.lostandunclaimedmoney.com.au phone for agent authentication and verification: 1800 880 026

    How Is Money Lost?

    Usually information has not been updated (phone number, email address, mailing address, typing errors, or the company you are using changed ownership and the new owners didn’t bother to return the money in dormant accounts, and sent it to Lost and Unclaimed Money to sort out.

    In all cases there are very few people locating owners.  This is where we come in to notify you and help you get your money back. 

    Finding your refunds with typographical errors is like finding a needle in a haystack. This is an important reason why funds are not returned.

    How to check for unclaimed money

    • Superannuation: You can search for lost super through your myGov account or the ATO’s website.
    • Other funds: Visit the Moneysmart.gov.au website to search ASIC’s register for unclaimed money from bank accounts, shares, and life insurance policies. 

    GOVERNMENT REFUNDS Is Here To Help: 1300 22 8808

    Our Refund Specialists make the process simple for you by helping every step of the process. 

    We fill in the claim, draft letters and respond to correspondence from the holding bodies, and help you choose the best proof for the claim. 

    In many cases we are able to provide the needed evidence as well.

    Let us know if you would like our assistance, we charge only a small portion of the refund and the rest returns to you so there are no up front costs and it is money that would go into government general funds if not claimed.