{"id":68,"date":"2025-10-28T00:39:01","date_gmt":"2025-10-28T00:39:01","guid":{"rendered":"https:\/\/governmentrefunds.com.au\/about\/"},"modified":"2025-11-18T13:27:53","modified_gmt":"2025-11-18T13:27:53","slug":"about","status":"publish","type":"page","link":"https:\/\/governmentrefunds.com.au\/zh\/about\/","title":{"rendered":"About"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#084666&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;170deg&#8221; background_color_gradient_stops=&#8221;#002e4f 1%|rgba(8,70,102,0.8) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;#002e4f&#8221; background_color_gradient_start_position=&#8221;1%&#8221; background_color_gradient_end=&#8221;rgba(8,70,102,0.8)&#8221; background_image=&#8221;https:\/\/governmentrefunds.com.au\/wp-content\/uploads\/2025\/10\/Accountant-Image-27-1.jpg&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;27px|0px|27px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;Open Sans|800|||||||&#8221; header_font_size=&#8221;60px&#8221; header_line_height=&#8221;1.3em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;600px&#8221; custom_margin=&#8221;|||&#8221; custom_margin_tablet=&#8221;|100px||&#8221; custom_margin_phone=&#8221;|30px||&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; header_font_size_tablet=&#8221;50px&#8221; header_font_size_phone=&#8221;40px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_line_height_tablet=&#8221;&#8221; header_line_height_phone=&#8221;&#8221; header_line_height_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>About Government Refunds, Inc<\/h1>\n<p>Our team is training in Government Compliance and worked in government positions prior to working as Refund Specialists.\u00a0 We are a team of like-minded people that thrive on following our passion of utilising our skills is this field while bringing joy to others.<\/p>\n<p>Our satisfaction comes with completing the claim process and ensuring funds are returned to our clients making their lives a little easier.\u00a0 We feel very lucky to be doing this work.\u00a0<\/p>\n<p><em>&#8220;The source of happiness is a sense of kindness and warm-heartedness towards others.&#8221; <span style=\"font-size: small;\">Dalai Lama<\/span>\u00a0<\/em><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/governmentrefunds.com.au\/services\/&#8221; button_text=&#8221;Work With Us&#8221; _builder_version=&#8221;4.27.4&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_bg_color=&#8221;#12eaa6&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;0px&#8221; button_letter_spacing=&#8221;2px&#8221; button_font=&#8221;Open Sans|700||on|||||&#8221; button_use_icon=&#8221;off&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||||true&#8221; custom_padding=&#8221;16px|32px|16px|32px|true|true&#8221; button_letter_spacing_hover=&#8221;2px&#8221; button_bg_color_hover=&#8221;#00e2c4&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; 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use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; _builder_version=&#8221;4.16&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;Open Sans|700|||||||&#8221; header_3_line_height=&#8221;1.6em&#8221; background_color=&#8221;#4e7c97&#8243; background_layout=&#8221;dark&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;top&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Trust Worthy<\/h3>\n<p>We are certified in Government Compliance and previously worked for government agencies.\u00a0 We are registered members of LAUMA (Lost And Unclaimed Money Association) which can be verified by calling: 1300 677 169<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;Open Sans|700|||||||&#8221; header_3_line_height=&#8221;1.6em&#8221; background_color=&#8221;#a2b0c1&#8243; background_layout=&#8221;dark&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;top&#8221; animation_delay=&#8221;200ms&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Experienced<\/h3>\n<p>Our Refund Specialist are reputable claim experts skilled in working with government agencies and providing compliant claim paperwork.\u00a0<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;Open Sans|700|||||||&#8221; header_3_line_height=&#8221;1.6em&#8221; background_color=&#8221;#ffffff&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;top&#8221; animation_delay=&#8221;400ms&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Professional<\/h3>\n<p>There is no risk to you and no up-front cost.\u00a0 A small fee comes from the refund itself. Your refund is processed through a Trust Account by cheque or Pay ID.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About us&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; max_width=&#8221;1280px&#8221; use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;1280px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;||||||||&#8221; header_3_font=&#8221;||||||||&#8221; header_4_font=&#8221;Montserrat|700||on|||||&#8221; header_4_text_color=&#8221;#a2aab2&#8243; header_4_font_size=&#8221;15px&#8221; header_4_letter_spacing=&#8221;2px&#8221; 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max_width_last_edited=&#8221;off|desktop&#8221; custom_margin=&#8221;|||&#8221; custom_margin_tablet=&#8221;|0px||&#8221; custom_margin_phone=&#8221;|0px||&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;20px|||&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;#12eaa6&#8243; border_width_top=&#8221;2px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Why did we call?<\/h2>\n<p>We are in the process of tracking down the owner of a government refund and that could be yourself or someone you might know.\u00a0 Please call us back so the owner can be found. 1300 228 808.<\/p>\n<p>Our belief is this money needs to be returned to the rightful owners rather than be absorbed into government funds, especially with individuals, families and businesses feeling the financial crunch.<\/p>\n<p>We have made it our mission to investigate what the problem is that is stopping the refund from returning to the owner, done extensive work to behind the scenes, made our conclusions on how to link the funds to the rightful owner, and contacted you for assistance.<\/p>\n<p>Once the owner is located, we offer our assistance in completing the fairly difficult claim paperwork to request the refund so your money can be returned.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/governmentrefunds.com.au\/wp-content\/uploads\/2025\/10\/law-firm-08-1.jpg&#8221; 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title_font_size=&#8221;20px&#8221; title_line_height=&#8221;1.5em&#8221; number_font=&#8221;Open Sans|700|||||||&#8221; number_text_color=&#8221;#ffffff&#8221; number_font_size=&#8221;60px&#8221; text_orientation=&#8221;left&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||0px|&#8221; custom_padding=&#8221;|||&#8221; number_font_size_tablet=&#8221;&#8221; number_font_size_phone=&#8221;&#8221; number_font_size_last_edited=&#8221;on|desktop&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_number_counter][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Specialising in Lost And Unclaimed Money.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;27px|0px|0|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Montserrat|800|||||||&#8221; header_2_font_size=&#8221;30px&#8221; header_2_line_height=&#8221;1.5em&#8221; header_3_font=&#8221;||||||||&#8221; header_4_font=&#8221;||||||||&#8221; max_width=&#8221;520px&#8221; max_width_tablet=&#8221;700px&#8221; max_width_phone=&#8221;700px&#8221; max_width_last_edited=&#8221;off|desktop&#8221; custom_margin=&#8221;|||&#8221; custom_margin_tablet=&#8221;|0px||&#8221; custom_margin_phone=&#8221;|0px||&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;20px|||&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;#12eaa6&#8243; border_width_top=&#8221;2px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Our Story<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0|0px|23px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Montserrat|800|||||||&#8221; header_2_font_size=&#8221;30px&#8221; header_2_line_height=&#8221;1.5em&#8221; header_3_font=&#8221;||||||||&#8221; header_4_font=&#8221;||||||||&#8221; max_width=&#8221;520px&#8221; max_width_tablet=&#8221;700px&#8221; max_width_phone=&#8221;700px&#8221; max_width_last_edited=&#8221;off|desktop&#8221; custom_margin=&#8221;|||&#8221; custom_margin_tablet=&#8221;|0px||&#8221; custom_margin_phone=&#8221;|0px||&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;20px|0px|0px|||&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Government Refunds was formed after working in the government sector for many years.\u00a0 It was our job to return funds to clients for rental and repair bonds, but not all clients could be found or companies were in receivership, so eventually funds went into lost and unclaimed money.\u00a0 We wanted to do more so a few years\u00a0<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; 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locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>after resigning, we looked into advanced search engines, received formal training in the industry and search capabilities, registered with Lost and Unclaimed Money Association as Trained Authorised Agents and have happily worked in the industry ever since.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; specialty=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; background_color_1=&#8221;#4e7c97&#8243; use_background_color_gradient_1=&#8221;off&#8221; background_color_gradient_stops_1=&#8221;#f6f8fa 0%|#00324e 70%&#8221; background_color_gradient_start_1=&#8221;#f6f8fa&#8221; background_color_gradient_end_1=&#8221;#00324e&#8221; background_color_gradient_end_position_1=&#8221;70%&#8221; padding_top_1=&#8221;80px&#8221; padding_right_1=&#8221;6%&#8221; padding_bottom_1=&#8221;0px&#8221; 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_builder_version=&#8221;4.16&#8243; background_color=&#8221;#4e7c97&#8243; background_color_gradient_start=&#8221;#f6f8fa&#8221; background_color_gradient_end=&#8221;#00324e&#8221; background_color_gradient_end_position=&#8221;70%&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_testimonial author=&#8221;Jonas Than&#8221; quote_icon=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; body_font=&#8221;||||||||&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; background_color=&#8221;#ffffff&#8221; custom_margin=&#8221;||30px|&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; animation_intensity_slide=&#8221;10%&#8221; border_color_all=&#8221;#f7ad00&#8243; border_width_left=&#8221;6px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;20px&#8221; box_shadow_blur=&#8221;70px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&#8220;Thank you for doing our claim, we got our refund back after we dropped the ball and you took over, great work!&#8221;<\/p>\n<p>[\/et_pb_testimonial][et_pb_testimonial author=&#8221;Sean Waller&#8221; quote_icon=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; body_font=&#8221;||||||||&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; background_color=&#8221;#ffffff&#8221; custom_margin=&#8221;||30px|&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; animation_delay=&#8221;200ms&#8221; animation_intensity_slide=&#8221;10%&#8221; border_color_all=&#8221;#f7ad00&#8243; border_width_left=&#8221;6px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;20px&#8221; box_shadow_blur=&#8221;70px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&#8220;We thought we could just submit the claim and be paid, but when we were told our pictures were too dark and that they sent us emails but we never received them, and they needed signatures to match on all of our ID and forms, it became too much for us.\u00a0 Thank you for doing all the hard work.&#8221;<\/p>\n<p>[\/et_pb_testimonial][et_pb_testimonial author=&#8221;Bill Davidson&#8221; quote_icon=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; body_font=&#8221;||||||||&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; background_color=&#8221;#ffffff&#8221; custom_margin=&#8221;||-10%|&#8221; custom_margin_tablet=&#8221;||30px|&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; animation_delay=&#8221;400ms&#8221; animation_intensity_slide=&#8221;10%&#8221; border_color_all=&#8221;#f7ad00&#8243; border_width_left=&#8221;6px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;20px&#8221; box_shadow_blur=&#8221;70px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&#8220;Thank you for helping us get our lottery winnings!\u00a0 You would think with an on-line Tatts account the money would have been put in our account instead of in unclaimed money.\u00a0 i still don&#8217;t know why Tatts didn&#8217;t put the money in our account.\u00a0 We still live at the same house with the same phone and have the same Tatts account.\u00a0 This opened our eyes.\u00a0 Would appreciate if you keep checking for our lost money.\u00a0 Hey thanks again!&#8221;<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; 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